Oddly Cozy / Customer care
Returns & refunds
Policy awaiting confirmation
Our returns and refunds policy is not finalized. Please check the confirmed terms before placing an order.
Return eligibility & deadlines
The return window, required product condition and any exclusions have not yet been confirmed.
Return requests & shipping
The customer support channel, return address and responsibility for return shipping costs are awaiting confirmation. Do not send items to a supplier address without confirmed return instructions.
Damaged or incorrect items
The process for reporting damaged or incorrect items and arranging a resolution is awaiting confirmation.
Refunds
Refund approval criteria and processing times have not yet been confirmed. This notice does not limit any rights you may have under applicable law.